ESR Associates continues to support a diverse set of offerings, from ERP implementations, to IT Transformation to Document Strategy development. ESR's consultants are skilled executives with over 200 years of IT knowledge and experience. Due to the knowledge base within the consultant base, ESR can provide support in every IT competency.

ESR customers have relied upon ESR consultants to fill various roles in the organization including CIO as well as many other support roles.

ESR people are experts in their competencies. Steve Luke is known for his Document Strategy development, Ed Broyels for all IT Processes, Tom Alfieri for SAP and Mark Delaney for Process Improvement.

• Managing IT staff, vendors, contracts, budgets and IT assets
• Designing IT process, standards, methodologies, plans, strategies and sourcing and procurement
• Providing industry knowledge specific to your industry
• Providing specific application knowledge (e.g., financials, HR, CRM, work management, data warehouse and mining)

Many smaller companies can't afford the staff to manage the entire IT effort, thus they rely on firms like ESR to provide services such as:

• Server Management
• OS Management
• Application Management
• Network Management
• Software Maintenance
• Change Management
• Performance Management
• Configuration Management
• Provisioning
• Security
• Training
• Backup, Replication, Offsite Storage
• Availability Management
• Disaster Recovery
• Collaboration
• End User Help Desk